Jude joined us recently as a new Adviser (alongside Libby), in February to replace Amy who has started her parental leave. Prior to joining us, Jude has had an extensive Human Resources and Employment Relations career in Government, the Not for Profit Sector and the Private sector. Jude has advised CEO’s Managers and Staff on a wide range of employment issues and has developed a pragmatic approach to solving problems in the workplace. Jude has also worked in a number of retail and other customer-focussed roles during her career, so understands how important good HR advice and an engaged workforce is to any business.
One of the earlier roles Jude held was in the NZ Post Office in her home town of Dunedin, taking telegrams from customers via the “telephone number 14” and then sending them to their destinations across the telegraph network. This role required really good listening skills, a high degree of accuracy in conveying messages to the correct destination and understanding and being compliant with messaging protocol. She says that this Advisory role with Retail NZ has some very similar themes to the earlier role especially providing great service to customers.
On a personal note, Jude is a keen gardener, loves cats, and is a proud follower of the Highlanders Super Rugby team!
Jude works on Mondays and Tuesday from 9.00am until 5.00pm and Wednesdays from 9.00am until 2.00pm
You can contact Jude on the Advisory Line – 0800 472 472.